Lampline Lighting, Inc. stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and you notify us within 10 days of receipt of order. A restocking fee of 25% may apply to all items returned where Lampline Lighting, Inc. has made no error in merchandising or shipping. Refunds will be made by original method of payment. All returns must be returned in its original packaging and all shipping charges for the returned items are to be paid by the customer. There are exceptions to our return policy including, but not limited to, linear fluorescent bulbs 36" or longer in length, special order products. Please call 1-800-582-8828 to obtain a Return Material Authorization (RMA) before returning any item. All returns must be clearly marked with the RMA number on the outside of the package.
We will replace the order and refund any applicable shipping costs if we made an error with your order. Please note any obvious damage or shortage while applying your signature at the time of delivery and make all claims for replacement or credit within 10 days of delivery. To return any mistaken or damaged item, please call 1-800-582-8828 to obtain a Returned Material Authorization (RMA). For damaged orders, keep the original box and all packaging materials for possible inspection by the carrier.